RETURN POLICY

​

General Conditions

1. All returned goods must be received within 30 days of ship date.

2. All returned goods must be having original garment bag and label. 

3. All returned goods must be received in a resalable condition, unmarked and without signs of wear and/or tear (unless being returned as faulty or damaged)

4. If you are returning goods because they were damaged in transit when being delivered to you, you may be asked to email us a photograph before returning them to us

5. In very rare circumstances, one or more of the above conditions may not be satisfactorily met, in which case you will be advised that your request for an exchange or refund has been declined and the goods will be returned back you to

 

6. There is a 20% restocking fee on all returns.
 

Exchanges

An exchange is subject to availability of goods and must occur within 30 days from order.  The product cannot have any signs of wear or wash and they will be inspected before any exchange is given.

Personalized Items are not returnable.

​

Claims

All claims of missing, damaged & incorrect product must be made within 30 days of receipt.

​

Refunds

When a refund is approved, please allow around 5-10 working days for the financial institutions on both sides of the transaction to finalize the refund.